Your
Privacy |
Information
collected on this site is used ONLY for this
site. We will never sell or transfer in any
way your personal information to any individual
or company. We believe in your privacy as if
it were our own. |
Security
On Our Site |
We
use RapidSSL for our SSL Certificate. When
you login and begin the checkout process, you'll
notice that the web address changes from http://
to https://, which lets you know that your information
is being encrypted and can't be stolen or hacked
into. |
Acceptable
Forms of Payment |
We
accept VISA, Mastercard, American Express and
Discover as well as PayPal. |
Shipping
Methods |
Standard
shipping for all our items is UPS Ground. If
you contact us, we'll be happy to do any type
of expedited shipping you wish. |
Insurance |
UPS
insures packages against loss or damage automatically
up to $100 at no additional charge. Additional
insurance is 35 cents per extra $100 of insured
value, up to $50,000. If your package is valued
over $100 and you wish to insure it completely,
contact us and we'll happily accommodate your
needs. |
Estimated
Shipping Time |
For
UPS Ground, items take approximately five business
days. |
Tracking
Your Package |
UPS
will send you an e-mail with the tracking number
so you can check the progress of your delivery
at the carrier's web site. Please note that
we assign tracking numbers before our carrier
actually picks up your shipment; tracking links
may take up to 24 hours to be activated within
the carrier's system. |
Returns
Policy |
We
accept items in their original condition no
questions asked if returned within 30 days of
the shipping of the item. Your credit card will
be credited for the cost of the item itself
less a 25% restocking fee, unless you wish to
exchange your item for another of equal value. |
Warranty
Information |
Our
products are warrantied for the life of the
product. If your item is damaged through normal
wear and tear, you may send it back to us (you'll
pay for shipping to the factory and we'll pay
for shipping it back to you) and we'll repair
it at no cost. Please contact us before returning
any item to make sure we will accept it for
repair.
|
Office
Hours |
Our office hours are Wednesday through Sunday,
10am to 6pm. |
